First things first...

Check your spam folder. Note that the email will come from "no-reply" with the subject "Fable Cottage verification code"

If you are on a school or organization network, check with your tech team that you are able to receive emails from @thefablecottage.com and @memberstack.io

Make sure you're using the most recent code that we've sent you. (Especially if you've tried a few times!)